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"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

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Problem Set 2

Problem Set 2

Q Question 1 1 / 1 pts Issues such as marketing’s position and authority in a firm’s hierarchy, the over-all market orientation of the firm, and the emphasis on short- or long-term plan-ning are examples of which component of the internal environment? Question 2 1 / 1 pts Compared to primary data, secondary data have the main advantage of: Question 3 0.5 / 1 pts “Analysis alone is not a solution” is an important piece of advice to keep in mind during a situation analysis. What does this phrase mean? If analysis alone is not a solution, what other considerations are relevant during a situation analy-sis? Question 4 1 / 1 pts Identify and discuss at least five reasons why potential customers do not pur-chase a firm’s goods or services. For each reason, discuss ways that the firm can overcome the resistance of noncustomers.

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1.organizational structure 2.being dramatically lower in cost 3.Consideration: Intuition and Judgement 4.Your Answer: Non customer have a basic need that firm's product does not fulfill, non custom-ers perceive they have better or lower priced alternatives, do not know the firms product exist, product does not fit non customer's budget or lifestyle and non customer have high switching cost